Terms of Service

                Service Agreement: These Terms of Service govern your use of all crm products and services. We offer a 3-day free trial for all paid services. All legal disputes are subject to the exclusive jurisdiction of Bikaner Court, Rajasthan, India.
            

1. Service Overview and Acceptance

1.1 crm Platform

crm is a comprehensive AI-powered WhatsApp business automation platform that provides intelligent automation tools for businesses of all sizes. Our platform integrates multiple business automation solutions into a single, unified system.

1.2 Service Acceptance

By accessing, using, or subscribing to any crm service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our services.

1.3 Service Modifications

We reserve the right to modify, update, or discontinue services
30-day notice will be provided for significant service changes
Continued use after modifications constitutes acceptance
Alternative solutions will be offered when possible

2. Complete Service Portfolio

2.1 Core Business Automation Services

Service	Description	Pricing	Trial Period
Auto WhatsApp Marketing	Automated WhatsApp messaging after every call	₹2,300/year	3 Days Free
Auto Dialer Mobile App	Bulk calling automation with intelligent call management	₹2,899/year	3 Days Free
Call Logs & Lead Management	Comprehensive call tracking with CRM functionality	₹2,301/year	3 Days Free
Smart Customer Reminders	Automated appointment scheduling and follow-up system	₹1,799/year	3 Days Free
Digital Catalogue Builder	AI-powered digital catalog creation	FREE Lifetime	Immediate
Google Review Collection	Automated 4-5 star Google review collection	FREE Lifetime	Immediate

12. Dispute Resolution and Governing Law

12.1 Governing Law

These Terms of Service are governed by the laws of India, specifically:

Indian Contract Act, 1872
Information Technology Act, 2000
Consumer Protection Act, 2019
Other applicable Indian laws and regulations

12.2 Exclusive Jurisdiction

Jurisdiction: All disputes, claims, and legal proceedings arising from these Terms or your use of crm services shall be subject to the exclusive jurisdiction of the courts in Bikaner, Rajasthan, India.

12.3 Dispute Resolution Process

Direct Negotiation: Good faith negotiations between parties
Customer Support: Resolution through customer support channels
Management Escalation: Escalation to senior management
Mediation: Mediation through qualified mediator
Arbitration: Binding arbitration if mediation fails
Court Proceedings: Final resort to court proceedings in Bikaner

14. Contact Information

crm Customer Service
Email: support@nishitasolutions.in
Phone: 9114422055
WhatsApp: 9114422055
Address: SB-18, near Durga Mandap, Dayanandnagar, Bomikhal, Rasulgarh, Bhubaneswar, Odisha 751010

Legal and Compliance:
Email: support@nishitasolutions.in
Phone: 9114422055
WhatsApp: 9114422055

Business Hours:
Monday to Saturday: 9:00 AM to 6:00 PM IST
Sunday: Emergency support only

Legal Jurisdiction:
All disputes subject to exclusive jurisdiction of Courts in Bikaner, Rajasthan, India

16. Effective Date and Acknowledgment

16.1 Effective Date

These Terms of Service are effective as of January 2025 and apply to all users of crm services from this date forward.

16.3 Acknowledgment

By creating an account, starting a free trial, making a purchase, or using any crm service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.